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The English suite, leadership assessment sets, the Sales Excellence line, and 411 scientifically authored assessments across aptitude, English, sales, leadership and behavioural diagnostics, including 48 Premium challenges with retakes included. Pay once from ₹99. No subscription, and a personalised AI report that stays yours.

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20 assessments for “customer”
Leadership & Management

Turnaround Leadership

The Situational Suite's third moment: the platform is genuinely burning. You take over a 480-person packaging business with six loss quarters behind it, two customers holding 58% of volume, a covenant letter on the desk

~60 min6 competencies
₹2,499
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Sales & Customer Success

Account Planning & Expansion - Situational Judgement

A twenty-scenario situational judgement assessment for account managers and individual-contributor account owners. Measures opportunity and whitespace analysis across an existing customer, relationship mapping and covera

~35 min4 competencies
₹349
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Compliance & Regulatory

Customer Verification and Counter Fraud Assessment for Branch, Contact Centre and Back-Office Teams

Sixteen of these exercises are eight situations put to you twice. The two versions carry the same four options word for word and the same right answer, and differ in one thing only: whether anybody is waiting. A queue, a

~35 min4 competencies
₹699
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Sales & Customer Success

Customer Renewal and Account Risk Assessment for Customer Success and Account Management Teams

Thirty-nine exercises about the months before a renewal. A usage drop with a plausible cause, a champion who is leaving, procurement asking for fifteen per cent, a sponsor who has stopped replying, an uplift nobody has n

~40 min5 competencies
₹999
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Compliance & Regulatory

Anti-Bribery & Corruption Judgment Certification

Bribery rarely arrives labelled. It arrives as a festival gift from a vendor, a consultant who can 'speed things up', a customs delay that one small payment would clear, a champion customer who asks for a favour at the w

~40 min4 competencies
₹1,199
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Sales & Customer Success

Consultative Solution Framing

Situational judgement assessment for salespeople who sell a solution rather than a price list: diagnosing before prescribing, scoping to the problem the customer actually has, and the discipline to tell a buyer they need

~30 min3 competencies
₹349
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Communication

Practical Workplace English Assessment for Office, Service and Support Roles

Thirty-four exercises about English at work, and not one of them asks you to name a tense. Every exercise puts a real message in front of you - a notice, an email, a shift note, a form, a customer complaint - and asks wh

~30 min4 competencies
₹299
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Sales & Customer Success

Customer Success & Renewals - Situational Judgement

A twenty-scenario situational judgement assessment for customer success managers, account managers and renewal specialists. Measures the reading of adoption signals, early detection of churn risk including the quietly un

~35 min4 competencies
₹349
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Sales & Customer Success

Product Knowledge Application

Situational judgement assessment of whether a salesperson can apply a stated product capability to a stated customer need. Every scenario concerns one fictional product, Vantor One, whose relevant specifications are give

~30 min3 competencies
₹299
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Analytical Thinking

Survey and Questionnaire Design Assessment for Research, HR and Customer Insight Teams

Forty-one exercises on the difference between a survey question that measures something and one that has already decided the answer. Nine draft questionnaires are printed six questions at a time, each with its answer for

~35 min5 competencies
₹699
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Sales & Customer Success

Sales Coaching Judgement — Manager Level

Situational judgement assessment of how a first-line sales manager coaches: what to look for on a joint customer visit, how to give feedback that changes behaviour rather than deflates, when to coach the seller instead o

~40 min4 competencies
₹499
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Soft Skills

Customer Aggression and De-escalation Assessment for Frontline Staff

Somebody at your counter has raised their voice twice and has not threatened anybody. Somebody on the phone has just called you a name for the second time. A colleague at the next desk is being shouted at while your own

~40 min4 competencies
₹999
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Entrepreneurship

Small Business Operating Decision Assessment for Shop, Service and Studio Owners

Forty exercises about a trading year in a business of two to fifteen people, decided the way owners actually decide it: the supplier who raised their price and who you tell first, the customer who wants credit, the first

~32 min5 competencies
₹749
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Aptitude

Customer-Facing Numeracy & Judgment

Twenty questions on the money math frontline roles do under pressure: bills with coupons, pro-rata refunds and upgrades, discount-base recovery, tax-inclusive disputes, EMI 'zero-interest' fees, business-day promises, sl

~20 min2 competencies
₹150
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Aptitude

Workplace Judgment Most/Least — Interactive

A most/least situational judgment battery across three workplace domains: team collaboration, customer service, and ownership and integrity. Mark the most and the least effective response in each scenario. About 18 minut

~20 min2 competencies
₹150
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Leadership & Management

Customer Success Leadership

Measures the ability to lead retention, expansion, and trusted client partnerships — proving realised value, advising in the client's interest, keeping relationships multi-threaded, and reading early signals of client he

~28 min4 competencies
₹999
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Communication

Customer Interaction Judgement — Contact Centre

Situational judgement screen for voice and chat agent roles: empathy and rapport, de-escalation, ownership to resolution, and policy judgement under pressure. 24 scenarios drawn from real contact-centre situations.

~35 min4 competencies
₹249
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English Premium

Chat & Typing Practice

A 60-second typing sprint plus one full customer-chat simulation, scored for speed, accuracy, tone, and resolution.

~15 min4 competencies3 attempts included
₹99
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English Premium

Chat-Process English

Built for chat and email process hiring — a market Versant ignores. Typing speed and accuracy, dictation, sentence completion, fast reading, listening, and two live customer-chat simulations scored for resolution quality

~25 min4 competencies3 attempts included
₹399
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English — Global

Global Chat English — Certified

Written-channel certification for global support and success teams: two live chat simulations across international customer scenarios, dictation, sentence completion, workplace reading, mixed-accent listening and a profe

~30 min4 competencies
₹599
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