Chat-Process English
Built for chat and email process hiring — a market Versant ignores. Typing speed and accuracy, dictation, sentence completion, fast reading, listening, and two live customer-chat simulations scored for resolution quality and tone.
Test sections
- 1Typing Speed — Type the passage shown, as fast and as accurately as you can, for 60 seconds.
- 2Dictation — Listen to each sentence and type exactly what you hear.
- 3Sentence Completion — Complete each sentence by typing the missing word(s).
- 4Reading Comprehension — Read each passage and answer the question. Watch the timer.
- 5Listening Comprehension — Listen to each recording once, then answer the question.
- 6Live Chat Simulation — Handle a live customer chat. Reply to each message clearly, politely, and within the time limit.
Every report includes
- Overall score (10–90) with CEFR level
- CEFR level per skill — not just one number
- Word-level pronunciation heatmap
- Strengths and focus areas in plain English
- Personalised 30-day improvement plan
- Accent-fair scoring (Indian English model)
At a glance
Chat-Process English is an online English assessment from AssessAll, taken in one sitting of about 25 minutes across 6 auto-advancing sections. It costs ₹399 (GST included) or US$3.99. Speech is scored against an Indian English model, so scoring is accent-fair.
| Format | Online, one sitting, auto-advancing tasks |
|---|---|
| Duration | About 25 minutes |
| Sections | 6: Typing Speed · Dictation · Sentence Completion · Reading Comprehension · Listening Comprehension · Live Chat Simulation |
| Price | ₹399 (GST included) or US$3.99 |
| Scoring | Accent-fair scoring on an Indian English model; 10–90 scale with CEFR level |
| Report | An overall score (10–90) with a CEFR level, a CEFR level per skill, a word-level pronunciation heatmap, strengths and focus areas in plain English and a personalised 30-day improvement plan |
| You will need | A quiet room, headphones or speakers, and a working microphone |
| Status | Beta calibration |
Frequently asked questions
How long does Chat-Process English take?
About 25 minutes, in one sitting. Tasks advance automatically.
How much does Chat-Process English cost?
₹399 (GST included) or US$3.99, paid once. INR prices include 18% GST; the US dollar price is flat with no tax added.
Will my accent lower my score?
No. Spoken answers are scored against an Indian English model (accent-fair scoring), so an Indian accent is not treated as an error.
What does the Chat-Process English report include?
An overall score (10–90) with a CEFR level, a CEFR level per skill, a word-level pronunciation heatmap, strengths and focus areas in plain English and a personalised 30-day improvement plan.
What sections are in Chat-Process English?
Typing Speed; Dictation; Sentence Completion; Reading Comprehension; Listening Comprehension; Live Chat Simulation.
What do I need to take it?
A quiet room, headphones or speakers, and a working microphone for about 25 minutes.
Last updated
Beyond the assessment · Measure. Plan. Learn. Coach. Prove it.
What should you do after taking the Chat-Process English?
Use the report as a baseline, not a verdict. Turn it into an individual development plan on Jobulary, with three objectives for the next 90 days; practise the gaps with the Business English Course Online for Working Professionals on Bodhih.org; and, for a team, run the Call Center Agent Training Program with Bodhih Training. Then take the Chat-Process English again to see what moved.
- Step 1 · Plan · Jobulary
Turn your report into a development plan
Three outcome objectives for a 90, 180 or 365-day cycle, a 70/20/10 path, and a re-measure that counts growth only when it is larger than measurement error. The plan stays yours when the job changes. Free to start.
Start a plan on Jobulary - Step 2 · Learn · Bodhih.org
Practise what the report flags
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- Step 3 · Train · Bodhih Training
Train the whole team
- Classroom programmeCall Center Agent Training ProgramCall center agent training for BPM, GCC and telecom teams: call control, listening, accuracy, upset callers and AI-assisted service. Plan your cohort…
- Classroom programmeBusiness Writing Skills Training
- Classroom programmeCustomer Service Excellence Training
Customised, instructor-led programmes, in person or live online. Since 2008: 2,000+ companies and 18,000+ programmes.
AssessAll, Jobulary, Bodhih.org and Bodhih Training are Bodhih companies. Use one, or close the loop: measure here, plan, learn, then sit the Chat-Process English again to see what changed.