Global Chat English — Certified
Written-channel certification for global support and success teams: two live chat simulations across international customer scenarios, dictation, sentence completion, workplace reading, mixed-accent listening and a professional email. Scored by AssessAll's AI examiner panel: accent-neutral grading for content, grammar and fluency, with market-listener intelligibility surfaced as a coaching lens.
Inside this assessment
At a glance
Global Chat English — Certified is an online English assessment from AssessAll that takes about 30 minutes. It costs ₹599 (GST included) or US$11.99 and includes one attempt. Answers are scored by AssessAll's AI examiner panel and reported as CEFR-aligned estimates. Grading is accent-neutral for content, grammar and fluency.
| Format | Online, in the browser |
|---|---|
| Duration | About 30 minutes in total |
| Sections | 6: Dictation · Sentence Completion · Workplace Reading · Global Listening · Email Writing · Live Chat Simulation |
| Attempts included | 1 |
| Price | ₹599 (GST included) or US$11.99 |
| Scoring | AI examiner panel; CEFR-aligned estimate per skill |
| For organisations | 20 credits per candidate (1 credit = ₹30 = US$0.50) |
| You will need | Headphones or speakers, and a working microphone for spoken tasks |
Frequently asked questions
How long does Global Chat English — Certified take?
About 30 minutes in total.
How much does Global Chat English — Certified cost?
₹599 (GST included) or US$11.99, paid once, with one attempt included. INR prices include 18% GST; the US dollar price is flat with no tax added.
How is Global Chat English — Certified scored?
By AssessAll's AI examiner panel, which grades content, grammar and fluency accent-neutrally and reports a CEFR-aligned estimate. Intelligibility to listeners in a given market is shown as a coaching note, not as a deduction.
What is in Global Chat English — Certified?
6 sections: Dictation; Sentence Completion; Workplace Reading; Global Listening; Email Writing; Live Chat Simulation.
Can an organisation assign Global Chat English — Certified to candidates?
Yes. Organisations assign it from their AssessAll workspace for 20 credits per candidate (1 credit = ₹30 = US$0.50), paid as you go with no seats or subscription.
Last updated
Scored by AssessAll's AI examiner panel: accent-neutral grading for content, grammar and fluency, with market-listener intelligibility surfaced as a coaching lens. All results are CEFR-aligned estimates.
Beyond the assessment · Measure. Plan. Learn. Coach. Prove it.
What should you do after taking the Global Chat English — Certified?
Use the report as a baseline, not a verdict. Turn it into an individual development plan on Jobulary, with three objectives for the next 90 days; practise the gaps with the Business English Course Online for Working Professionals on Bodhih.org; and, for a team, run the Call Center Agent Training Program with Bodhih Training. Then take the Global Chat English — Certified again to see what moved.
- Step 1 · Plan · Jobulary
Turn your report into a development plan
Three outcome objectives for a 90, 180 or 365-day cycle, a 70/20/10 path, and a re-measure that counts growth only when it is larger than measurement error. The plan stays yours when the job changes. Free to start.
Start a plan on Jobulary - Step 2 · Learn · Bodhih.org
Practise what the report flags
- Online courseBusiness English Course Online for Working ProfessionalsBusiness English course online for working professionals: be understood on calls, stand-ups and email. 30 hours, measured before and after, never on…
- Pro KitSupport Desk Set-Up Kit
- Trainer ToolkitBusiness Writing Trainer Toolkit
Pro Kits, business simulations, online courses and trainer toolkits, priced in INR and USD.
- Step 3 · Train · Bodhih Training
Train the whole team
- Classroom programmeCall Center Agent Training ProgramCall center agent training for BPM, GCC and telecom teams: call control, listening, accuracy, upset callers and AI-assisted service. Plan your cohort…
- Classroom programmeBusiness Writing Skills Training
- Classroom programmeCustomer Service Excellence Training
Customised, instructor-led programmes, in person or live online. Since 2008: 2,000+ companies and 18,000+ programmes.
AssessAll, Jobulary, Bodhih.org and Bodhih Training are Bodhih companies. Use one, or close the loop: measure here, plan, learn, then sit the Global Chat English — Certified again to see what changed.