All help topics
For HR and organisation admins
How do credits work?
Your organisation holds a credit balance; each assessment or report consumes credits at a set rate when it is used.
Credits are the single currency across the platform, so you are never negotiating per-product pricing mid-programme.
- Your organisation holds a credit balance you can top up.
- Each assessment shows its credit price per person before you launch — the estimate on the launch screen is what will be consumed.
- Credits are consumed when the work is actually done, and every movement is recorded in your Wallet ledger with the person and assessment it relates to.
- If the balance is too low for a launch, the launch is blocked before anything is assigned — you will never half-assign a cohort.
Add-ons such as proctoring, and additional report lenses, are priced separately and shown before you commit.
More in “For HR and organisation admins”
- Watch: the complete admin walkthrough (7 minutes 19 seconds)
- I am new to AssessAll. What is the fastest route from nothing to results?
- How do I add people to my organisation?
- How do I assign an assessment to a group of people?
- DISC Prism: how do I choose which lens report participants get?
- Where do I see my team's reports?
- A participant says they cannot see the assessment
- Can I run an assessment without adding people as users?
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