Conflict Navigation & Resolution
Measures how well you navigate and resolve conflict at work — choosing the right approach for the situation, surfacing real interests, separating impact from intent, keeping disagreement productive, and holding your composure when things get heated. Items are realistic conflict situations where every option is something a reasonable person might do — the strongest reflects what the conflict and negotiation research actually shows. Scoring is keyed to that evidence: the contingency view of the five conflict modes (no mode is always best), interest-based negotiation and positions versus interests (Fisher & Ury), task versus relationship conflict (De Dreu & Weingart), early intervention in conflict escalation (Glasl), separating intent from impact (Stone, Patton & Heen), de-escalation under emotional flooding (Gottman; Goleman), trust repair and effective apology (Lewicki), avoiding triangulation, and proportional escalation. Behavioural-tendency framing and equally-credible, misconception-anchored options make it resistant to guessing and faking. A stretch band raises the difficulty to subtle, high-emotion situations. Administration time: 22-30 minutes.
- Pay ₹899 — your name and email are all we need, no account required.
- Verify that email with a 6-digit code, so the result belongs to you.
- Complete the assessment in one sitting.
- Read your full personalised report — included in the price, nothing further to pay.
No account needed to buy. Your name and email identify the purchase and Razorpay sends your receipt to that address.
Bought this already and lost the tab? Sign in and enter your purchase code under Claim a purchase on your dashboard.