Hear every voice before the interview.

Send one link. A share link or QR code puts the same sitting in front of every applicant — AI-scored spoken English and listening, typing where the process needs it, and customer-scenario judgement — scored automatically on submission and ranked live, so recruiter hours go only to the top of the list rather than to the pool. At 15–26 credits (US$7.50–13) per candidate, a 4,000-applicant wave costs US$30,000–52,000 at list, less with volume packs, and consumes no recruiter time at the screening stage. The full sequence, including how to set the pass bar before you see the scores, is on the screening-at-volume page.

The weighting should. In July 2026 IBPAP revised its 2028 outlook to US$43.3–50.5 billion and 1.85–2.14 million workers, from a previous target of US$59 billion and 2.5 million full-time employees, holding 2026 at about US$42.3 billion and 1.96 million (BusinessWorld, 15 July 2026). The seats most exposed are the routine ones, which means the seats that remain lean harder on judgement, de-escalation and ownership. A screen weighted almost entirely to fluency and typing speed is measuring the part of the job that automates first — adding situational judgement to the same sitting costs a few dollars per candidate and measures the part that does not.

Most combine a spoken-English test with typing and situational-judgement checks. AssessAll runs all of these in one proctored online sitting: candidates open a share link on any phone, complete AI-scored speaking, listening, typing, and customer-scenario sections, and recruiters see ranked, integrity-banded results the moment each candidate submits.

Yes — the Contact Centre Suite includes account-type readiness screens for healthcare, financial and collections, telco and tech support, and travel and hospitality, at 8 credits (US$4) per candidate each, alongside a 24-scenario Customer Interaction Judgement screen and a Shift-Work Adaptability profile for graveyard and rotational rosters. They measure the vocabulary, comprehension and judgement a given account demands — capability only; they make no regulatory or compliance claims about any industry.

A spoken role-play in which the customer answers back. The candidate takes a live-style inbound call — an irate US consumer with a billing dispute — and what the customer says next depends on what the candidate actually said, softening when they are handled well and hardening when they are not. It is scored on ownership, de-escalation, resolution quality, honesty under pressure and spoken clarity, and the report carries the full transcript, every recording, and the customer's escalation arc turn by turn. US$10 (20 credits) per candidate. Standard screens tell you how a candidate sounds; this tells you how they handle someone.

On AssessAll you pay per candidate assessed, not per seat: a typical screening assessment set costs 15–26 credits, i.e. US$7.50–13 per candidate at US$0.50 per credit. Credit packs bring that down by up to 13%, and new organisations get 250 free credits to run a pilot wave.

Versant by Pearson is a widely used spoken-language test in Philippine BPO hiring. AssessAll takes a broader approach: AI-scored speaking and listening plus typing, written English, and customer-scenario judgement in one sitting, with built-in proctoring and per-candidate USD pricing — so one link replaces several separate screening steps.

Yes. Delivery is a share link or QR code — candidates create no account, the player is mobile-ready and resumable, and it tolerates unstable connections. This makes walk-in drives and provincial or work-from-home hiring practical.

AI proctoring captures an ID baseline photo, monitors face presence and additional faces, and tracks tab switches and screenshots. Every attempt is graded High, Medium, or Low on integrity, with the photo evidence attached for the recruiter to review before an offer.

Yes — TNA Studio. Describe the account, cohort, and requirement, and AI composes a bespoke training-needs analysis (intake, diagnostic scenarios, and analysis framework). Agents complete it through a share link; the platform returns individual reports and a group report showing which gaps are trainable — useful for nesting, upskilling waves, and training providers serving BPO clients.

Prices outside India are quoted and charged in US dollars — the standard settlement currency of the Philippine BPO industry. A screening assessment set costs US$7.50–13 per candidate and credits are US$0.50 each; your card issuer converts to PHP at its prevailing rate.

Yes. Applicants can sign up free with 100 credits, or buy English practice packs (from US$19.99) and single assessments (from US$11) in the Store with USD card checkout. Practice includes AI-scored speaking, listening, and dictation tasks — the same formats BPO screening uses — with a detailed report after every attempt, plus a verified Skill Passport to share with recruiters.

Yes, provided every party knows before the recording starts. RA 4200, the Anti-Wiretapping Act, makes it unlawful to secretly record a private communication without authorisation from all parties, with penalties from six months to six years' imprisonment, and in Ramirez v. Court of Appeals (1995) the Supreme Court held that even a participant who records without the other party's knowledge violates it. The operative word is secretly: an assessment that discloses on screen what will be captured and will not start until the candidate acknowledges it is on the right side of the statute. The steps worth auditing in a BPO funnel are usually elsewhere — an undisclosed quality recording of a recruiter phone screen, or forwarding a candidate's assessment audio to a client, since the Act reaches replay and disclosure too. The instrument-by-instrument treatment is on [the Philippines compliance page](/solutions/fair-hiring-compliance-philippines).

AssessAll Certified is a candidate-side credential, bought by the individual for US$19, not a screening product you run. A sitting is 35 minutes, proctored, and voice-first: Certified Customer Experience is built on a live service-recovery call with an AI customer plus case listening, written replies, spoken empathy and service judgement. It returns one of three levels — Distinction, Professional or Foundation — valid for 24 months, and it is issued as a signed Open Badges 3.0 / W3C Verifiable Credentials 2.0 credential, so an employer can verify it independently rather than taking a screenshot on trust. Two honest limits before you weight it in a funnel: the level cuts are stated by their authors as design priors rather than empirically derived cut scores pending recalibration, and a credential is evidence a candidate brings, not a substitute for the screen you run against your own role requirement. Spoken sections score clarity and content, never accent.