For BPOs & Recruiters in the Philippines
Hear every voice before the interview.
AssessAll is a BPO hiring assessment platform contact centres and recruiters in the Philippines use to screen candidates for voice, chat, and back-office roles. One shareable link runs AI-scored spoken English, listening comprehension, typing speed and accuracy, and customer-scenario judgement in a single sitting — on any phone, with no candidate accounts to create — and every attempt carries proctoring evidence and an integrity band. Pricing is per candidate in US dollars, and ranked results appear the moment a candidate submits.
A language score alone misses judgement
A spoken-English score tells you how a candidate sounds, not how they will handle an irate customer at 3 a.m. AssessAll pairs AI speech scoring with listening, typing, and customer-scenario judgement (SJT) in the same sitting, so the shortlist reflects the whole agent.
Walk-in days overwhelm recruiters
Job fairs and walk-in drives produce hundreds of candidates in hours. A share link or QR code lets applicants assess on their own phones with no account creation, and recruiters watch the ranked list build live.
Remote and provincial hiring you can trust
Hiring beyond Metro Manila — Cebu, Clark, Davao, Iloilo, or fully work-from-home — means assessing people you never meet. AI proctoring captures an ID baseline photo, monitors face presence and tab switches, and grades every attempt High/Medium/Low on integrity.
What you get
Built for bpo hiring in the philippines
AI-scored spoken English
Speaking, listening, and dictation-style tasks scored by AI speech engines on submission, with per-role pass thresholds you control.
Customer-scenario judgement
Situational judgement items measure empathy, de-escalation, and process discipline — the behaviours that decide QA scores after nesting.
Typing & written English
Speed, accuracy, and written-comprehension assessment sets for chat, email, and back-office processes.
One-link cohort delivery
Every wave runs on a share link or QR code. Candidates need no accounts; assessments are mobile-ready, resumable, and tolerant of weak connections.
Proctoring with photo evidence
ID baseline photo, face-presence and additional-face detection, tab-switch and screenshot monitoring — with the evidence attached to each attempt for recruiter review.
TNA Studio for training teams
Beyond hiring: describe an account's training requirement and AI designs a bespoke training-needs analysis, delivered by the same share links, with individual and group reports that show exactly which capability gaps are trainable.
Bundles for the Philippine market
Screening bundles for employers. Prep bundles for applicants.
For BPOs and recruiters, bundles are recommended assessment set configurations you launch from your dashboard and pay for per candidate in credits. For applicants preparing for BPO hiring, prep products are one-time USD purchases in the Store — no employer account needed.
For BPOs & recruiters (B2B)
Per-candidate screening assessment sets. Launch with a share link or QR code; every attempt returns AI scores, an integrity band, and a ranked place in your dashboard. Configurations below are typical — add or remove components and the credit cost follows.
Adaptive Mock Call
A spoken role-play where the customer answers back — the screen a static test cannot be.
- Live-style inbound call from an irate US consumer
- The customer reacts to what the candidate actually says, and hardens or softens accordingly
- Scored on ownership, de-escalation, resolution, honesty under pressure and spoken clarity
- Full transcript, every recording, and the customer's escalation arc in the report
Voice Essentials Screen
The fast filter for voice-process walk-ins and job fairs.
- AI-scored spoken English (speaking + listening)
- Customer-scenario judgement (SJT)
- Proctoring with ID baseline photo
- Ranked results on submit
Voice Pro Screen
Full-stack agent screen for US, UK, and ANZ voice accounts.
- Everything in Voice Essentials
- Typing speed & accuracy
- Written English & comprehension
- Recruiter-reviewable proctoring evidence
Chat & Back-Office Screen
For non-voice processes: chat, email, data, and support ops.
- Written English & comprehension
- Typing speed & accuracy
- Process-discipline SJT
- Proctoring & integrity band
Team-Leader Readiness
Promotion gates for agent-to-TL moves.
- People-handling & coaching-readiness scenarios
- Behavioural workstyle profile
- AI-written development report per person
Customer Interaction Judgement
The Contact Centre Suite's core behavioural screen — 24 scenarios across empathy, de-escalation, ownership and policy judgement.
- 24 situational-judgement scenarios
- Four scored competencies, not one blended number
- Country-neutral scenarios that read the same in Manila or Bengaluru
- Add to any screen or run standalone
Account-Type Readiness Screens
Match the screen to the account: healthcare, financial & collections, telco & tech support, or travel & hospitality.
- 22 items per account type
- Vocabulary-in-context, comprehension and account-specific judgement
- Capability measurement only — no regulatory or compliance claims
- Pick one per account, or run two for a multi-skilled pool
Shift-Work Adaptability Profile
The night-shift question, asked properly — sleep discipline, alertness, schedule flexibility and life-boundary energy.
- 24-item psychometric profile
- 42% reverse-keyed items
- Developmental framing, not a pass/fail gate
- Useful for graveyard-shift and rotational-roster hiring
TNA Studio Wave
AI-designed training-needs analysis for an account or wave.
- Bespoke intake + diagnostic designed by AI from your brief
- Individual reports for every agent
- Group report with trainable-gap analysis
For applicants & jobseekers (B2C)
Preparing for a BPO application? Buy prep and practice products directly in the Store with USD card checkout, or sign up free and spend 100 free credits on your first assessments.
BPO English Prep Packs
English Global practice packs with AI speech scoring — rehearse the kind of speaking, listening, and dictation tasks BPO screens use.
- Exam-hall style practice with AI-scored speaking
- Listening and dictation drills
- Detailed score reports after every attempt
Single Practice Assessments
One assessment, one clean price — spoken English, aptitude, typing-and-writing style assessment sets.
- Pay once, no subscription
- AI-written personal feedback report
- Results you keep on your profile
BPO Application Mock Screen
Sit a realistic BPO hiring screen before the real one — and get told exactly where you lost marks.
- 22 items in the formats employers actually use
- Coaching-style rationale on every question
- A report you can act on before you apply
Free Starter — Skill Passport
Sign up free, spend 100 free credits on real assessments, and build a verified Skill Passport recruiters can check.
- 100 free credits on signup
- Verified, shareable credentials
- DISC Prism workstyle profile available with USD checkout
Philippines price sheet
All prices in USD| Bundle / item | Billed | Price | Includes |
|---|---|---|---|
| Adaptive Mock Call | per candidate | US$10 | Spoken role-play with a customer who responds; transcript + escalation arc |
| Voice Essentials Screen | per candidate | US$7.50 | AI speaking + listening, customer SJT, proctoring |
| Voice Pro Screen | per candidate | US$13 | Voice Essentials + typing, written English, evidence review |
| Chat & Back-Office Screen | per candidate | US$10 | Written English, typing, process SJT, proctoring |
| Team-Leader Readiness | per person | US$13 | TL scenarios, workstyle profile, development report |
| TNA Studio Wave | per wave | Custom | AI-designed TNA, individual + group reports |
| Customer Interaction Judgement | per candidate | US$4 | 24 SJT scenarios, 4 scored competencies |
| Account-Type Readiness Screen | per candidate | US$4 | Healthcare, financial & collections, telco & tech support, or travel & hospitality |
| Shift-Work Adaptability Profile | per candidate | US$2.50 | 24-item night-shift and rotational-roster profile |
| B2C: BPO Application Mock Screen | one-time | US$4 | Practice hiring screen with coaching rationales |
| Pay-as-you-go credits | per credit | US$0.50 | Top up any amount; spend on any assessment |
| Credit packs | 250 / 1,000 / 5,000 | US$125 / 465 / 2,175 | Volume discounts up to 13% |
| B2C: English prep packs | one-time | US$19.99–59.99 | English Global practice & drill packs in the Store |
| B2C: single assessments | one-time | from US$11 | Individual assessments with AI feedback reports |
Outside India, AssessAll prices are quoted and charged in US dollars (1 credit = US$0.50). B2B bundle prices are typical configurations — the final per-candidate cost is the sum of the components you include. Your bank converts to PHP at its prevailing rate.
Common use cases
- Voice-process screening for US, UK, and ANZ accounts
- Chat, email, and back-office assessment sets
- Walk-in and job-fair drives via QR code
- Work-from-home agent screening with proctoring evidence
- Agent-to-team-leader promotion gates
- Pre-nesting training-needs analysis for new accounts
Pricing for philippine bpos
Pay per candidate in US dollars: 1 credit = US$0.50, and a typical BPO screening assessment set runs 15–26 credits (US$7.50–13) per candidate, with volume pack discounts up to 13%. No platform fee, no seat licences, no annual contract — and new organisations get 250 free credits, enough to pilot a full recruitment wave before spending anything.
Frequently asked questions
How do BPOs in the Philippines screen candidates online?+
Most combine a spoken-English test with typing and situational-judgement checks. AssessAll runs all of these in one proctored online sitting: candidates open a share link on any phone, complete AI-scored speaking, listening, typing, and customer-scenario sections, and recruiters see ranked, integrity-banded results the moment each candidate submits.
Do you have screens for specific account types?+
Yes — the Contact Centre Suite includes account-type readiness screens for healthcare, financial and collections, telco and tech support, and travel and hospitality, at 8 credits (US$4) per candidate each, alongside a 24-scenario Customer Interaction Judgement screen and a Shift-Work Adaptability profile for graveyard and rotational rosters. They measure the vocabulary, comprehension and judgement a given account demands — capability only; they make no regulatory or compliance claims about any industry.
What is the Adaptive Mock Call?+
A spoken role-play in which the customer answers back. The candidate takes a live-style inbound call — an irate US consumer with a billing dispute — and what the customer says next depends on what the candidate actually said, softening when they are handled well and hardening when they are not. It is scored on ownership, de-escalation, resolution quality, honesty under pressure and spoken clarity, and the report carries the full transcript, every recording, and the customer's escalation arc turn by turn. US$10 (20 credits) per candidate. Standard screens tell you how a candidate sounds; this tells you how they handle someone.
What does BPO candidate screening cost per candidate?+
On AssessAll you pay per candidate assessed, not per seat: a typical screening assessment set costs 15–26 credits, i.e. US$7.50–13 per candidate at US$0.50 per credit. Credit packs bring that down by up to 13%, and new organisations get 250 free credits to run a pilot wave.
Is AssessAll an alternative to Versant for BPO English screening?+
Versant by Pearson is a widely used spoken-language test in Philippine BPO hiring. AssessAll takes a broader approach: AI-scored speaking and listening plus typing, written English, and customer-scenario judgement in one sitting, with built-in proctoring and per-candidate USD pricing — so one link replaces several separate screening steps.
Can candidates take the assessment on their own phones?+
Yes. Delivery is a share link or QR code — candidates create no account, the player is mobile-ready and resumable, and it tolerates unstable connections. This makes walk-in drives and provincial or work-from-home hiring practical.
How does AssessAll keep remote BPO assessments honest?+
AI proctoring captures an ID baseline photo, monitors face presence and additional faces, and tracks tab switches and screenshots. Every attempt is graded High, Medium, or Low on integrity, with the photo evidence attached for the recruiter to review before an offer.
Can AssessAll identify training needs for existing agents?+
Yes — TNA Studio. Describe the account, cohort, and requirement, and AI composes a bespoke training-needs analysis (intake, diagnostic scenarios, and analysis framework). Agents complete it through a share link; the platform returns individual reports and a group report showing which gaps are trainable — useful for nesting, upskilling waves, and training providers serving BPO clients.
Do you show prices in Philippine pesos (PHP)?+
Prices outside India are quoted and charged in US dollars — the standard settlement currency of the Philippine BPO industry. A screening assessment set costs US$7.50–13 per candidate and credits are US$0.50 each; your card issuer converts to PHP at its prevailing rate.
Can individual jobseekers use AssessAll to prepare for BPO hiring?+
Yes. Applicants can sign up free with 100 credits, or buy English practice packs (from US$19.99) and single assessments (from US$11) in the Store with USD card checkout. Practice includes AI-scored speaking, listening, and dictation tasks — the same formats BPO screening uses — with a detailed report after every attempt, plus a verified Skill Passport to share with recruiters.