AssessAll for BPO & Contact Centres
Volume hiring that still hears every voice.
BPOs and contact centres use AssessAll to screen thousands of candidates for voice, chat, and back-office processes — AI-scored spoken English, listening comprehension, typing speed and accuracy, and customer-scenario judgement in one sitting, with integrity bands on every attempt.
How bpo & contact centres teams use AssessAll
Voice-process screening
Spoken-English fluency and pronunciation scored by AI speech engines against per-role thresholds.
Chat & email processes
Written English, typing speed/accuracy, and comprehension batteries.
Walk-in drive assessment
Candidates assess on tablets or their own phones; recruiters see ranked results live.
Team-leader promotion gates
People-handling and coaching-readiness assessment for agent-to-TL moves.
Typical instruments for this industry
Frequently asked questions
How fast are BPO screening results?+
Instant. Speech is AI-scored on submission; recruiters see ranked candidates with pass/fail against role thresholds in minutes, not days.
What does BPO screening cost per candidate?+
Batteries are metered in credits — a typical voice-screening battery is 15–26 credits (₹450–₹780) per candidate, with pack discounts for volume.