Free spoken English self-check
A spoken English test for work measures two things: how clearly you speak (pronunciation, fluency, pace) and how well you handle a conversation (polite, precise, structured replies). This self-check covers only the second, by asking you to choose the best reply on a call. Only a recorded speaking test can measure the first.
8 questions and an advisory 8-minute clock, scored the moment you press the button. There is no account, no email field and no paywall: the questions, the key and the reasoning load with the page, and the scoring happens in your browser, so nothing you do here is sent to AssessAll or stored.
Founder of AssessAll and of Bodhih Training Solutions, a corporate training company in Bangalore. Works on assessment design, scoring and reporting across hiring, L&D and certification programmes.
Last reviewed
The practice set: 8 questions, 8 minutes
Answer as many as you like and press Score my answers. Unanswered items count as wrong. You can restart as often as you want.
- Question 1 of 8Opening a call
Inbound support call
A customer says: "Hi, my internet has been down since this morning."
Which reply is best?
- Question 2 of 8Asking someone to repeat
A poor line
You did not catch the customer's email address because of noise on the line.
Which reply is best?
- Question 3 of 8Giving a precise commitment
Promising a call-back
The customer asks when they will hear back about a technician visit.
Which reply is best?
- Question 4 of 8Saying no politely
A request you cannot grant
A customer asks you to waive a late-payment fee. You are not allowed to, but you can set up a payment reminder.
Which reply is best?
- Question 5 of 8Summarising and confirming
Before ending a call
You have agreed a replacement part will be sent to a new address.
Which is the best way to close?
- Question 6 of 8Handling an interruption
A customer talking over you
While you explain the steps, the customer keeps interrupting with "Just fix it!"
Which reply is best?
- Question 7 of 8Choosing plain words
Explaining a technical step
You need the customer to restart their router.
Which instruction is clearest?
- Question 8 of 8Register
Asking a senior client's name
A senior client calls and you need their name to find the account.
Which question is best?
How much is an 8-question score worth?
Less than it looks. On 8 items, 6 correct carries a 95% confidence interval from 40.9% to 92.9% — a band 52 percentage points wide, computed with the Wilson interval.
That is why the result above is printed with its interval, why there is no percentile or pass mark, and why the value of a short practice set is the reasoning behind each answer rather than the score.
What this page is not
- This self-check does not hear you speak. It measures how you would handle a conversation, not your pronunciation, fluency or accent, and it cannot give you a speaking score or a CEFR level.
- This is not a selection test and no result from it is used, stored or seen by anyone. The scoring runs entirely in your browser.
- Eight items cannot produce a reliable individual score. The result is printed with its 95% confidence interval, which on eight items is very wide.
- No percentile and no pass mark are offered, because both need a comparison group and there is none here.
- These items were written for this page. They are not taken from any AssessAll form, and a score here predicts nothing about a score on one.
- AssessAll publishes no reliability coefficient, norm or benchmark for its own instruments yet, because none has passed its internal research-readiness gate. The 0.85 used in the shortened-form arithmetic is a typical published figure, quoted as an illustration.
Ready for the full-length version?
Six spoken task types recorded through your microphone and scored by AI on pronunciation, fluency and content, with a CEFR-mapped report. One-time price in INR or USD, shown before you pay.
Take the full Spoken English Mock TestQuestions people ask
Is this spoken English self-check really free, with no signup?
Yes. There is no account, no email field and no paywall. The items, the key, the working and the score all load with the page and are scored in your browser. Nothing you do here is sent to AssessAll or stored, which is also why the result disappears when you close the tab.
Can this tell me my spoken English level?
No. A speaking level needs a recording of you speaking, scored on pronunciation, fluency and content. This page has no microphone and no recording; it only checks how you would handle a call. The full Spoken English Mock Test records your voice and gives a CEFR-mapped report.
Is 'your good name' wrong?
No. It is a polite, standard phrase in Indian English. On global accounts, though, callers from other countries may not recognise it, so 'May I have your full name, please?' is the safer choice when you do not know who is calling.
Are these the same questions AssessAll uses in its real assessments?
No. Every item here was written for this page. Publishing live items would weaken the real assessment for every organisation that uses it. The trade-off is that these items show the format rather than being calibrated against it.
Read next
- How BPO companies screen candidates
What voice-process screens actually test.
- CEFR levels explained
What A1 to C2 mean, and why a short quiz cannot give you one.
- Free workplace English test
Eight items on the written English that breaks remote work.
Sources
- Council of Europe (2020), Common European Framework of Reference for Languages: Companion Volume — The scale a spoken English level is reported against, and why it needs evidence of actual speaking.
- Wilson, E. B. (1927), Journal of the American Statistical Association 22(158), 209–212 — The score interval used for the confidence band on the result.
- Agresti, A. & Coull, B. (1998), The American Statistician 52(2), 119–126 — Why the textbook Wald interval is the wrong tool at n = 8.